Q2392A is discontinued, and our supply is gone

We’re out. Our suppliers are out.

HP has discontinued the sale of the Q2392A cartridge, that is typically used for Aqueous coated stocks.

We’ve sold it as Picasso in the past, as well as the HP Q2392A. It is also referred to as the HP 2560.

A solution is in the works, but a little background info on the Q2392A might help.

HP licensed the ink in the Q2392A from a company called General Ink, based in Japan. HP also private labelled the ink to a few companies, including SECAP which marketed the ink as Picasso, and RENA, which marketed the ink as EasyInk.

When HP discontinued the cartridge, they ended their license with General Ink.

As a result, Ink4mail has signed an agreement to source these cartridges from General Ink, filled with the Q2392A ink.

We hope to have those cartridges in before the 1st of the year, but we have not received confirmation of delivery yet.

Initial pricing will be the same as the HP Q2392A cartridges.

We will send out additional information as soon as we get them in.

We apologize for the temporary outage, but we anticipate it to be only a week or so.

New Solvent Ink from Collins

KAO Collins has a new solvent based ink called Stratus.  Press release is from the end of August, but we are looking into making this solvent based ink available to our customers, with the intent of keeping an inventory in stock in the near future.

Benefits of the new Stratus ink from Collins include:
• Increased decap time.
• Increased optical density.
• Reduced “hazing.”
• Increased dot control.

Please email us at or call us at 866-465-2278 for more information.

Coding and Marking Inks

As we start looking ahead, ink4mail is working to expand our product line, specifically looking for additional inks that work well for Marking and Coding.  We are beginning a partnership with General Ink Company, starting with their IQ2392a ink, that was licensed to HP for their Q2392A and was also used for the SECAP Picasso and Rena Easy-Ink lines.  We will be purchasing directly from the manufacturer.

As an aside, they also have a variety of other inks, including a white ink (pictured below) that can print on non-porous substrates.  Let us know if you would be interested (lead times will be a little bit longer in the beginning).

If you have any questions, please feel free to email us at



Additional inks from Collins

To follow up on the very popular Max 2 and Max 3 inks, there is some info spreading around about an upgraded ink along the lines of the Max 3.  Currently in development and testing, we hope to hear about a new, improved ink from Kao Collins in the near future.