Blog

Shipping Calculator issues

We apologize.  Our shipping calculator that integrates with UPS to get accurate shipping rates has been acting up over the last couple of days, giving good data for some requests, and no data for others.  We believe the issue has been corrected, but if you do have any trouble, please feel free to call us, and we will take your order over the phone.

We’re all out

Our remaining supply of Picasso (CG353A) has been shipped out to customers.  Best suggestions for replacement are TWK-1396 (Max 3) from Collins with a dryer inline.  Another option is the Q2392A from HP, which is a repackaging of the original formula of Picasso (IQ2392A).

Picasso Ink (CG353A) information update

We apologize for the delay, but we are discussing with all of our suppliers options for properly replacing the Picasso Ink (CG353A).  We hope to have more concrete information available soon, but in the meanwhile, the two suggestions made so far are the HP Q2392A and Collins Max 3, as long as it is used in conjunction with a dryer.

As we work toward having more information for you about the transition, we do want to make you aware that we are keeping elevated inventory available in both the Max 3 (TWK-1396) and the Q2392A.  If you have any questions, please feel free to call us, and we’ll be happy to provide you with any information we have.

Issue with some cartridges manufactured by HP

It appears that HP has identified some issues in the manufacturing process that might have caused limited “pen leak” in the affected cartridges, that includes some Collins inks.  Collins purchases empty, new ink cartridges directly from HP to fill.

Collins HP CT Statement 12 11 2015

If you are having difficulties with HP cartridges from Collins, please contact us, and we will likely need the batch number from the cartridge, to verify it is part of the affected lot.

Happy New Year

We thank you for the opportunity to be your business partner for 2015.  We have constantly strived to provide the best customer service possible, and make ordering your ink supplies as painless as possible.  As we look ahead to 2016, we will continue to work on our processes to make your life easier.  If you have any suggestions on how we can improve our service to you, please contact us immediately!!

Have a Happy New Year, and we look forward to a prosperous 2016!

Happy Holidays!!

Happy Holidays!The staff at Ink4Mail.com would like to take a moment to thank all of our loyal customers over the past year. Our goal is always to provide great customer service and great value on our products. We feel as though that is what keeps our customers coming back. Thank you for continuously choosing Ink4Mail.com as your ink cartridge provider. We hope that you continue to choose us in the future.

Our goal is to make it convenient for our loyal customers so you are able to meet your production deadlines. Ink4Mail.com has a variety of HP, Colorlabs and Collins Inks in stock. Place your next order at Ink4Mail.com. As a reminder, our Holiday schedule and UPS shipping schedule is below.

We will be closed on Christmas Eve and Christmas Day as well as New Year’s Eve and New Years Day. Below is the UPS Holiday Calendar for your reference when choosing a shipping method for your orders.

If you have any questions, please call us at 866-INK-CART (866-465-2278) or send a message to info@ink4mail.com.

Wishing all of you a Happy Holiday Season!

Ink4Mail.com

UPS Holiday Shipping Calendar
Thu Dec 24Normal delivery service for UPS air, international and ground packages. Does not count as a day-in-transit for ground shipments. Orders placed will be fulfilled on Monday, December 28.
Fri Dec 25No UPS delivery. Does not count as a day-in-transit for air or ground shipments. Orders placed will be fulfilled on Monday, December 28.
Thu Dec 31Delivery of UPS Air and international Air packages only. No delivery of ground packages. Does not count as a day-in-transit for ground shipments. Orders placed will be fulfilled on Monday, January 4.
Fri Jan 1No UPS delivery. Does not count as a day-in-transit for air or ground shipments. Orders placed will be fulfilled on Monday, January 4.
UPS Holiday season service guarantees: UPS Air packages picked up or delivered within the United States are guaranteed throughout the holiday season. Commitment times for Air packages delivered within the United States will be extended by 90 minutes on the following days: Dec. 18-24, and Dec. 31. The guarantee is suspended for UPS Ground and UPS Standard packages picked up or scheduled for delivery between Dec. 11 and Dec. 24.