Tag Archives: order fulfillment

We always try to build trust with our customers

We’ve worked hard to make sure that we are a trustworthy source of your ink needs.  Our “Order by 4, it’s out the door” pledge is something we take very seriously, and we know you appreciate it by showing us your loyalty.  Here’s a little article from the Harvard Business Review on the topic.   https://hbr.org/podcast/2019/03/building-trust

Red Tape?

You hopefully noticed that our recent orders have been shipping out with red tape on the package.  We know that the term “red tape” has some negative connotations, but we hope you realize we did this for your benefit.  Red Tape makes the box easier to see, so you don’t miscount your inventory, so you can re-order on time.  Red tape means the box was packaged with care, and double-checked to make sure you get the right cartridges on  time.

We hope you like the new presentation.  Please let us know if there is anything else you need from us.