Every once in a while we get customers contacting us with defective cartridges.  As with any product, there can always be problems, however OEM ink cartridges have a less than 1% failure rate.  Many times these issues can be avoided with a little more delicate care and handling.  Cartridges should never be forced into the cartridge slot.  This can tear or dent the copper connector plate of the print head.  Damage to the print head can result in the cartridge not working at all or not having the ability to print a full image.  For more ideas and tips on handling ink cartridges, visit our website https://www.ink4mail.com/faq/maintenance.   Below is an example of a damaged print head that will now longer print a full image:

There has been an increase lately in two of the inks that Ink4Mail.com stocks.  The Colorlabs Remanufactured MRH07A Aqueous Ink Cartridge has been one of the cartridges that have increased in sales.  The MRH07A Aqueous Ink offers good resolution and image density as well as good adherence when used with high output heater or dryers on both porous and non-porous stocks.  This ink is comparable to the Aqueous Secap Picaso but is offered as a money saving option as it is a remanufactured cartridge.

The Collins Reliable H black ink prints darker than other Collins Inks and is designed to dry very quickly on coated stocks, both glossy and matte.  The Collins Reliable H is designed particularly for standard offset copy paper but can used as well on corrugate stocks.  For more options and comparisons for paper types and which Collins Ink is best for use on those paper types, visit our Ink Selector on our website.

Ink4Mail.com would like to announce Collins Ink has replaced the packaging on their inks in order to improve durability and make it easier for the customer to view and open.  The packaging has been changed on all of the following cartridges that Ink4Mail.com carries.  This includes:
Max 2 https://www.ink4mail.com/shop/Max_2-TWK1386-Collins-Ink_Cartridges-Collins_Ink/p/41/ ,
Max 3 https://www.ink4mail.com/shop/Max_3-TWK1396-Collins-Ink_Cartridges-Collins_Ink/p/71/,
Reliable H https://www.ink4mail.com/shop/Reliable_H-TWK2080H-Collins-Ink_Cartridges-Collins_Ink/p/72/,
CM557H https://www.ink4mail.com/shop/CM557H-CM557H-Collins-Ink_Cartridges-Collins_Ink/p/39/,
Complete https://www.ink4mail.com/shop/Complete-Complete-Collins-Ink_Cartridges-Collins_Ink/p/40/
Endurance https://www.ink4mail.com/shop/Endurance_-TWK2010H-Collins-Ink_Cartridges-Collins_Ink/p/74/

The new packaging also makes is possible to identify the enclosed product without opening and breaking the vacuum seal.  Collins changed the packaging based on customer feedback and suggestions.  This new packaging is anticipated to exceed any expectations of valued Collins Ink users.  Watch for the new packaging as the cartridges with the previous packaging deplete.

Ink4Mail.com is proud to sell Collins inks as Collins continues to strive to improve the quality of their inks and packaging.

A recent spike in postage meter inks sales has made us at Ink4Mail.com very aware of the fact of how much money these are saving our customers.   We offer a variety of remanufactured postage meter inks that are compatible with your Pitney Bowes, Hasler and Neopost postage machines.  These cartridges are available at a fraction of the cost of new OEM cartridges.  While many are skeptical about the remanufactured cartridges, rest assured that remanufactured cartridges have come a long way in time and have a very low failure rate.  We offer a guarantee and these remanufactured cartridges will be replaced by the manufacturer if there is a problem with them.   These cartridges are a great money saving option when most everyone is trying to save every way they can.  For a list of all of the postage meter inks available visit our site at https://www.ink4mail.com/shop .

Everyone is always looking for ways to save money.  After always using new OEM cartridges some customers make the change to remanufactured cartridges.  Remanufactured cartridges have come a long way over time and many people opt to save themselves money.  All cartridges that are recycled are used for remanufactured cartridges and we offer a guarantee that if there is a problem with the cartridge it will be replaced by the manufacturer.    Without your help of recycling your empty cartridges, those remanufacture cartridges can’t be produced.   Even if you choose to stick with the new OEM cartridges, we still want your empty cartridges to recycle and want to give you an online credit of $.25 per cartridge.  New or remanufactured; we are here to save you money.  For more details about recycling your empty cartridges visit our site at https://www.ink4mail.com/faq/recycle.

Ink4Mail.com has cartridge clips free of charge that can be added to your order anytime.  Just let us know if you need some.  All of the Collins products we stock, Max 3, Max 2, CM-557H, Reliable H and Completes all come equipped with the clips on them already.  The HP products we stock, HPC8842A, HPC6195A, IQ2392 and HP Spot Color cartridges do not come equipped with the clip however we can always add them to your order at no charge as all the cartridges are all the same size and shape.  The cartridge clips help preserve the print head when the cartridge is not being used.  The clips are recommended to be put on cartridges when they are not in use for 48 or more hours.

Ink4Mail.com would like to take a moment to thank everyone who submitted suggestions/ideas/comments for our contest.  We are striving to make our website as user friendly as possible and value all of these ideas.  The winners of the $50 and $25 iTunes gift cards will be announced next week (week of August 5).  All of the suggestions have been compiled and are set for review to be added to the website as appropriate.

Recycling your empty cartridges is easy, convenient and saves you money.  If you collect 50 or more ink cartridges, Ink4Mail.com will pay for Ground Shipping.  Just simply box the cartridges up and weigh the package.  Then call us at 1-866-INK-CART (465-2278) or email us at recycle@ink4mail.com with the package weight and address and we will email you a UPS label that pays for your shipping costs.  Not only does Ink4Mail.com pay for the shipping of 50+ cartridges but we will also give you an online credit of $.25 per cartridge applied to your next order.   For more information about recycling your empty ink cartridges visit our site at https://www.ink4mail.com/faq/recycle .

In order to improve the online ordering process, Ink4Mail.com is looking for your help.  We are looking for our valued customer’s ideas on what features would make the online shopping cart easier and more user-friendly.   Are there any customer service features that would help and/or reach out to the customer better?

We value our customers and their input and opinions.  We want to reward you for your ideas and suggestions.  All entries sent in by 11:59pm on July 31, 2013 will be entered into a drawing for a chance to win a $50 iTunes gift card.

Please send all entries/ideas/suggestions to beverly@ink4mail.com