Direct mail has kind of always been about content marketing, hasn’t it? It was content marketing when content marketing wasn’t cool (To borrow from any number of country songs 🙂 ) Here’s some info on how the brain processes visual vs. textual information and how that can impact how we communicate with our customers. http://www.inc.com/larry-kim/master-both-the-science-and-art-of-content-marketing-infographic.html