Failure Rates

An unfortunate side effect of the ink business is failure rates in the cartridges.  HP maintains they have a less than 1% failure rate on their cartridges, and the other refillers are a little less interested in providing information in that regard, other than the logical conclusion that the more times a cartridge is refilled, the more likely it is to fail.

What kind of failure rates are you getting from the various manufacturers?  Hewlett-Packard, Color Labs, Collins.  Those are the manufacturers we represent, and have had good results with (haven’t done a percentage failure count ourselves, recently).  This allows us to stand behind our product with confidence.

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